PG&Co’s commitment to client excellence begins with our commitment to our employees. We understand that the best customer experience begins with having a positive, appreciated and dedicated team.
We strive to treat our employees like family, and this extends to clients. We regularly communicate what you need to hear and know and take the time to listen, particularly in a time that may feel overly automated. We humanize the process to provide you with accessibility, responsiveness and reliable services from an experienced team.
Our Commitment
It takes dedication in a number of areas to deliver the best results to our clients. This combination includes a commitment to:
We work with our clients to determine schedules, so that we are meeting or exceeding expected deadlines and staying proactive on your behalf.
The accounting industry demands no less than our best work. Our successful peer reviews, along with our additional voluntary participation in the AICPA quality center demonstrates our teams high level of dedication to our profession.
While we take a team approach, clients have direct access to all firm partners, principals and personnel when you need them.
PG&Co is committed to maintaining the strictest confidentiality, integrity and security of private information entrusted to us. Information about any discussions in our meetings are held in strict confidence. We instill these values in our professional staff through training, continued professional education programs and working with exemplary role models.
All professional employees meet or exceed the requirements for continuing professional education, and maintaining certification and credential statuses. Management and staff are regularly kept up-to-date on changes that may affect their clients through industry training classes, or training sessions held in-house.
Firm-wide, we leverage industry-leading software, as well as top of the line hardware to produce work that is done efficiently and of the highest quality.
Employees are encouraged to find a healthy balance/integration with their family, community and career.
We understand the importance of giving back to our communities. All firm employees are encouraged to join both professional and community organizations, participating as board members, coaches, mentors, speakers and/or volunteers.